These terms apply to all services and websites operated by CedarStone Commerce LLC ("CedarStone Commerce", "we", "us" or "our"), reachable at sales@cedrstone.com.
1. Introduction
CedarStone Commerce LLC ("we", "us", "our") respects your privacy. This Privacy Policy describes the personal information we collect, how we use it, who we share it with, and your rights regarding that information.
2. Information We Collect
Information you provide
- Contact information you submit through our forms (name, email, phone, company).
- Information shared during sales conversations or contractual engagements.
- Communications you send to us by email or other channels.
Information collected automatically
- Log data such as IP address, browser type, pages visited and timestamps.
- Cookies and similar technologies as described in our Cookie Policy.
3. How We Use Information
- To respond to inquiries and provide requested information.
- To perform contracted Services and manage client accounts.
- To improve our website, services, and customer experience.
- To comply with legal obligations and enforce our agreements.
4. Legal Bases for Processing (EEA / UK)
Where the GDPR or UK GDPR applies, we rely on the following legal bases: performance of a contract, our legitimate interests in operating and improving our business, your consent (where required), and compliance with legal obligations.
5. Sharing of Information
We do not sell personal information. We share information only with: (a) trusted service providers acting on our behalf under written confidentiality and data-protection obligations (e.g., hosting, email, analytics, payment processing); (b) parties to a corporate transaction; and (c) authorities when required by law.
6. International Transfers
Personal information may be processed in the United States or other countries where our service providers operate. Where required, we use appropriate safeguards such as Standard Contractual Clauses.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Security
We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit (TLS), access controls, and routine security reviews. No method of transmission or storage is 100% secure.
9. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal information, to object to processing, to data portability, and to withdraw consent. To exercise these rights, contact us at sales@cedrstone.com.
10. Children's Privacy
Our Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children.
11. Updates
We may update this Privacy Policy from time to time. Material changes will be communicated by updating the "Last updated" date and, where appropriate, by additional notice.
12. Contact
Questions or requests can be sent to sales@cedrstone.com or by mail to 524 William Penn Pl, Pittsburgh, PA 15219, United States.