Retail / E-commerceClient: RetailGrid
Aging order management platform causing 18% checkout failures during peak hours.
Rebuilt order pipeline on event-driven architecture with idempotent processing and observability.
Before
- • Checkout success: 82%
- • Avg. order time: 4.1s
- • Daily incidents: 6
After
- • Checkout success: 99.4%
- • Avg. order time: 0.9s
- • Daily incidents: <1