Shipping policy

CedarStone operates as a local pickup business and does not offer shipping or delivery services.

All orders are placed through our website and prepared for pickup at our designated location. Once your order has been processed and is ready, you will receive a confirmation by email or phone with pickup instructions.

Customers are responsible for collecting their orders during the designated pickup hours. Please bring a copy of your order confirmation and a valid photo ID if requested to verify your purchase.

If you are unable to collect your order personally, please contact us in advance to arrange pickup by an authorized representative.

Orders not collected within a reasonable period may be canceled or refunded at CedarStone's discretion. We recommend picking up your order as soon as possible after receiving your pickup notification.

Please inspect your order at the time of pickup. If you notice any issues with your purchase, inform our team immediately so we can assist you.

For questions regarding order preparation or pickup, please contact us at sales@cedrstone.com or call +1 (614) 557-8397.